CogniSent – Reliable Emergency Messaging App

Easy to use, reliable notification system with 24/7 customer support, and 20+ years of experience.

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Flexible, Reliable, & Easy To Use

When a crisis hits, your people will rely on you for quick, effective communication— and you can rely on CogniSent. We’ve got you covered.

Quick Message
Management

Filter Urgent Items

Secure HIPAA Compliant
Messaging

Powerful Features

Multi-Operating System

Compatible with Android and iOS.

Encrypted Messaging

Safely encrypted on servers, devices, and in transit.

Secure HIPAA Compliant Messaging

Login and Password required for all message retrieval. Rest assured your messages are safe and secure and HIPAA compliant.

Message Filtering

Need to see only messages still escalating? Use our Filter feature.

Message Query

Need to find a message from a client from two weeks ago? Don’t waste time scrolling through messages, use our Query feature.

Explore the CogniSent Virtual Receptionist App

Contacts:

Create Contacts for other healthcare providers or patients with details such as their name, phone number, and, email that are sent directly to you from our receptionist.

Secure Messaging:

Messages sent to you – When the service sends you a message, they are sent directly to your App, allowing you to read the message, clear the escalation, reply back, archive, and dial the phone number while blocking your caller ID.

Filter Messages:

Apply filters to show only the messages you want to see. Filter by unread, Escalations, Follow-up, Archived, or Time Frame.

Message Details:

Click on any message to see what information and details were gathered during the call, delivery details about the message, send to a colleague, chat with another account member, or even reply to us to let us know you got the message.

Reminder/Edit Reminder:

Make customized reminders to make your busy day go a little smoother. Here you can create reminders about a patient you need to call back or even an important meeting.

On Call Schedule:

Here you can view the on-call schedule. This shows the time frame for each on-call shift, the person assigned, and the contact number or email.

Individual Messages Features

Clear escalations, so they are no longer pending, or allow the escalation to end on its own.

Account Level Access:

Users are able to see Account stats, View and update the contact directory, manage the On-Call, set personal reminders, and contact CS via Email.

Secure Chat

A group of your peers can communicate with each other through the App by forwarding messages, files and any other direct communication all while being encrypted.

Account Call Usage:

See the number of calls your pracitice received on any given day.

Pending Escalations and Follow ups

You can see an overview of how many messages you have under a particular subject like, how many escalations are pending or how many messages require a follow-up.